ITIL foundation certification covers the concepts, terminology and key elements of ITIL. It is designed to help candidates understand the IT services management through the operating models of creating, delivering and improving the tech enabled services and products. The certification helps students who want to learn the basics of this framework. They learn how this framework can be used to improve the IT services management. It is useful for IT professionals and others working on IT projects for a company that has implemented ITIL.
It is not limited to IT professionals, this certification benefits everyone interested in managing IT services and maintaining the highest standards of these services. The foundation course gives the students knowledge about how to create value for the customers. Products and services using IT components can be improved. The ITIL 4 is the guiding principle for it. The classroom training lasts about 2-3 days and ends with an examination. The option of distance learning is available.