Video relay services are the standard services commonly called the video interpreting service. It is a telecommunication method that is for people with specific disabilities to perform communication. For instance, people with hearing difficulties, or those who are deaf or have speech impairment issues can benefit from such services. The system provides for a sign language interpreter functionality that allows people with disabilities to communicate using video telephones on computers or smartphones. It supports people in understanding communication in real-time, using the sign language interpreter option.
In most of these systems, the caller will first connect to an assistant that will transfer messages back and forth with complete interpretation. Such a system today is getting more popular and accessible to people with hearing and listening impairment. Likewise, there are also support programs where people can get such facilities free of cost.